Agentic AI platform for Facebook, Instagram, Telegram & WhatsApp

Automate customer support, marketing, and sales with intelligent AI agents

No coding required - turn conversations into revenue in real time
Automate eCommerce, WooCommerce & Shopify orders via WhatsApp webhook integration

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Get Started

How to Get Started?

Launch your Facebook, Instagram, Telegram & WhatsApp automation in minutes. Everything you need to engage customers, automate conversations, and grow sales is ready to use.

Connect your system to ChatX to begin the setup process

Create a Telegram chatbot via @BotFather, integrate Facebook and Instagram pages, or connect your WhatsApp Business account - then link everything to ChatX in just a few easy steps. Simple, fast, and fully automated.

Smart Audience Building

Share your chatbot across your website, social media, and email campaigns, and automatically build segmented user lists using tags and custom fields based on conversation flows.

Broadcast Anytime

Send promotions, notifications, and updates anytime with high visibility. Telegram offers 80%+ open rates and no 24-hour messaging restriction. No 24-hour messaging limits on Telegram.

Automated Drip Messaging

Set up automated message sequences that send at specific intervals (minutes, hours, or days). Combine drip campaigns with broadcasting to nurture leads, engage users, and convert them automatically.

Unified Live Chat Inbox

Manage Telegram and WhatsApp conversations from one centralized live-chat workspace. ChatX makes customer communication faster, easier, and more organized with real-time messaging and seamless support management.

Smart User Data Collection

Collect customer information through single or multi-step conversations and automatically store responses in custom fields. Use this data to segment audiences and personalize automation workflows.

Conversational Commerce

Showcase products and services directly inside WhatsApp using interactive catalogs and rich media. :appname helps automate customer interactions and turn conversations into sales.

Team Member

Add multiple team members to your ChatX workspace and manage permissions with role-based access control for secure and efficient collaboration.

Integrations

ChatX Smart Integrations, Connected Workflows

Connect ChatX with your favorite platforms, tools, and services to automate workflows, sync customer data, and create a smarter business ecosystem with built-in integrations.

AI-Powered Bot Replies

ChatX uses advanced OpenAI & DeepSeek language processing to understand user messages and respond naturally in real time. Deliver personalized, conversational experiences that improve engagement and automate customer interactions at scale.

WhatsApp Catalogs

Turn WhatsApp into a powerful sales channel with interactive product catalogs. Showcase products, engage customers with rich media, and create a seamless shopping experience that drives higher conversions.

WhatsApp Webhook Workflow

Connect ChatX with any third-party webhook system including Typeform, Google Forms, WP Elementor, WooCommerce, Shopify, and more. Trigger WhatsApp messages automatically based on real-time data and external events.

WooCommerce

Integrate ChatX with WooCommerce using 'WhatsApp Webhook Workflows' and automate your store communication. Order notifications on WhatsApp, COD to prepaid conversion via WhatsApp automation & more features coming soon.

Shopify

Integrate ChatX with WooCommerce using 'WhatsApp Webhook Workflows' and automate your store communication. Order notifications on WhatsApp, COD to prepaid conversion via WhatsApp automation & more features coming soon.

SMS, Email & Auto-responder

Set up SMS and email sender APIs to reach subscribers using their phone number or email for automated messaging. Connect auto-responders like MailChimp, Sendinblue, and ActiveCampaign to store and manage collected emails for follow-ups.

Webform

Collect user data from webforms such as WP Elementor, Google Forms, and other webhook-supported forms, and automatically sync submissions to ChatX while triggering 'WhatsApp Webhook Workflows' in real time.

API Endpoints for Developers

ChatX provides powerful API endpoints to integrate with any system. Send messages, manage subscribers, and build custom automation workflows across Facebook, Instagram, Telegram, WhatsApp and web channels using flexible developer tools.

Feature

Connect your system to ChatX to begin the setup process

Create a Telegram bot via @BotFather by providing a bot name and username. BotFather will generate your bot URL and access token. Use this token to connect the bot to ChatX and start configuring automated replies and workflows instantly.

Set up a WhatsApp Business account with Cloud API, then connect it to ChatX using your access token and Business Account ID to enable messaging automation and full integration.

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Start Building Your Chatbot using ChatX’s Visual Drag & Drop Editor

ChatX Visual Drag & Drop Flow Builder allows you to design your chatbot in a fully visual environment with zero coding required. It gives you a complete bird’s-eye view of your entire automation flow, making it easy to design, structure, and optimize user journeys. You can create, test, and deploy chatbots using a single intuitive no-code interface, helping you build highly engaging and conversion-focused conversations faster than ever.

Feature

Generate a short link to embed on your website or share via email and social media

ChatX allows you to create powerful short links for your Telegram chatbot or WhatsApp Business account, making it easy to attract and convert subscribers from any channel. When users click the link, they are instantly connected to your bot and can start receiving automated responses in real time. In addition, ChatX provides Telegram and WhatsApp chat widgets that can be embedded into any website, helping you capture leads directly from your web traffic and turn visitors into active subscribers.

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Broadcast to Subscribers

Reach your audience at scale with ChatX broadcasting tools. Engage, reactivate, and nurture your contact list by sending targeted messages, reminders, and follow-ups based on user segments and behavior.

Businesses using the WhatsApp Business Platform are charged per conversation, with each account receiving 1,000 free conversations per month.

Unlike WhatsApp, Telegram broadcasting has no time restrictions. Telegram bots are not subject to the 24-hour rule, allowing you to message subscribers anytime without limitations.

Feature

Drip Campaign Automation

Set up automated message sequences that trigger after a user interaction ends. ChatX allows you to create personalized drip campaigns based on user activity and responses, ensuring each user receives the right message at the right time. You can build multiple sequence flows tailored to different user behaviors, delivering targeted follow-ups automatically. Campaigns can be scheduled in hourly, minute-based, or daily intervals, helping you nurture leads and drive conversions on autopilot.

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Subscriber Management & Segmentation

Organize and manage your subscribers using labels and custom segments. ChatX allows you to group users based on behavior, interactions, and engagement, making it easy to run targeted broadcasts and automated campaigns. Use labels to categorize chatbot subscribers automatically through button interactions in your flow. When users click specific buttons, they are assigned labels instantly, allowing you to segment audiences and send highly targeted messages based on their actions.

Feature

WhatsApp Webhook Workflow

Connect external applications to ChatX using powerful webhook automation. ChatX allows any webhook-supported platform - such as Typeform, Google Forms, WP Elementor, WooCommerce, and Shopify - to send real-time data directly into your workflows. Use this to automate order confirmations, trigger WhatsApp messages, and streamline operations like COD to prepaid conversion, customer notifications, and other business-critical automations - all running in real time.

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API Developer Console

ChatX provides powerful API endpoints that allow developers to integrate any external application with the platform. APIs work by sending requests to ChatX and receiving real-time responses, enabling full automation and system connectivity. You can send Facebook, Instagram, WhatsApp and Telegram text messages, trigger template messages, manage subscribers, and build custom automation flows. More API capabilities are continuously being added to support advanced developer use cases and scalable integrations.

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Frequently Asked Questions

Any Questions? Answered

Telegram is one of the fastest-growing messaging platforms, alongside WhatsApp, Instagram DM, and Facebook Messenger. Unlike Meta platforms, Telegram does not impose strict messaging limitations such as the 24-hour rule, making it far more flexible for automation and broadcasting. This allows businesses to freely send updates, promotions, and campaigns without time restrictions. Instead of relying only on email marketing, Telegram enables you to build powerful alternative subscriber lists with significantly higher engagement rates - often exceeding 80%+ open rates.

No, there are no limits. You can send unlimited messages anytime without restrictions. Unlike WhatsApp, Telegram does not enforce a 24-hour messaging rule, giving ChatX users full flexibility to run broadcasts and automate communication at scale. However, subscribers can still unsubscribe or block the bot at any time.

Yes, ChatX allows you to import your existing subscriber list from other platforms. You simply need to collect the users’ Chat IDs from your current system and upload them into ChatX using a CSV file for seamless migration and continued engagement.

To use an existing number on the WhatsApp Business Platform, it must be fully migrated from the WhatsApp or WhatsApp Business app. Once the migration is completed, the number can no longer be used in the WhatsApp mobile apps. Migrate Phone Number to WhatsApp Business Platform.

Yes, WhatsApp uses a conversation-based pricing model. Businesses are charged per conversation, and each WhatsApp Business account receives 1,000 free conversations per month.

You have full control of your WhatsApp Business account, phone number, and payment setup. Everything is managed by your business - nothing is handled or controlled by ChatX.

Business verification is optional unless you want to display your business name on your WhatsApp profile. App approval is not required to get started.

Contact Us

Let’s Talk About ChatX
We’d Love to Hear From You

Our Location

Myaynigone Zay Street, Myaynigone, Sanchaung Township, Yangon, Myanmar.

How Can We Help??

Send Us Email

hello@digithex.net

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